Terms And Conditions

General

Our terms of service describe what Investors in Community does for companies, individual donors and the charities and other good causes being supported.

Here are the key points:

Investors in Community Limited run and maintain a website that processes donations on behalf of the Investors in Community Charitable Foundation (the Foundation). Through your own unique Charity Wallet you advise the Foundation which specific charities and good causes you want your money to go to.

We believe it’s important that the charities and good causes receive maximum benefit from your donation we make no charges or deductions from those donations other than the bank transaction fees which we are charged for transferring the money to them. In order to minimise these fees charitable donations are paid in bulk every three months, while monies donated to specific projects/good causes are paid at the end of the month following the closing date of the fund raise. Our operating costs are covered through membership fees paid by the organisations, societies and individuals who subscribe to the Investors in Community portal.

Investors in Community values the whole community and embraces the breadth of diversity within our communities. As such, we expect all charities and good causes receiving money from the Foundation to share our values and similarly respect the diversity in our community. We will not work with, or donate monies to, any “charity” or “good cause” that discriminates, either directly or indirectly, on the grounds of age, sex, sexual orientation, race, colour, nationality, ethnic or national origin, religious belief, gender, gender identity, gender reassignment, disability, marital status, culture or socio-economic background.

Any user may contribute to our forums, which includes the uploading of images. We understand that, on occasion, “shock tactics” can be effective in fund raising. In the main we prefer not to censor any user or question their judgement; however, we ask that anyone posting any comment or image be aware that it may be seen by users of any age/sensibility and that any post, either in part or in its entirety, may be removed if it is deemed to be offensive or receives a significant number of complaints. Any post which breaks our diversity policy, or which is deemed to be inflammatory or pornographic, will be removed and the user suspended (in the case of organisation/society membership users this breach will also be reported to the person responsible for managing your organisation’s account, which may also be suspended).

The Full Details:

Investors in Community is a trading name of Investors in Community Limited (registered in England and Wales under company number 09609335) and the Investors in Community Charitable Foundation ( Registered Charity Number 1165530).

These core terms of service govern your use of the Website and its associated services. Please read these Terms of Service carefully. If you do not wish to be bound by these Terms of Service, you should not continue to use or access the Website or its associated services.

These Terms of Service may change or be updated from time to time. It remains your responsibility to access and check these Terms of Service wherever you access the Website. The latest version of these Terms of Service will govern any future usage by you of the Website and its associated services.

About the charities and good causes featured on the Website

The Website and its associated services allows you to donate to, and raise funds for, any of the causes listed on the Website (“Causes”) which could include charities, certain non-charitable good causes referred to on the Website as Investors in Community Crowdfunding (“Crowdfunding”) and other listed organisations.

Every Cause featured has a contractual agreement with the Investors in Community Foundation to adhere to our terms and conditions to ensure that the money you donate through the Foundation is used in accordance with the description provided.

A charity must have the appropriate authorisation, permit or licence to operate as a charity, as required by the local laws of the territory in which it operates. You should note that most Crowdfunding Causes are probably not charities, so you should read the description of them carefully and be happy that they are genuine and suitable to receive your donation. Different charities, Crowdfunding pages and other organisations may have similar names: it is your responsibility to check that you are donating to the Cause you intended.

Donations

All donations are made directly to the Investors in Community Charitable Foundation. A record of your donations will be maintained in your online Charity Wallet. Using your online Charity Wallet you can instruct the Foundation Trustees which Causes you want to benefit from your donation(s).

Where you have made a donation to the Investors in Community Charitable Foundation, but have not specified which Cause(s) you wish to benefit within twelve months of making that donation, the Foundation Trustees will apportion the donation in accordance with the Foundation’s charitable terms and conditions.

Investors in Community will:

  • Maintain Trust Funds Accounts at Santander Bank in relation to donations made to the Foundation. These are bank accounts in which monies (other than the interest accruing on such monies) are held on trust by the Investors in Community Charitable Foundation;
  • Operate the Website so that donors can make online donations by credit or debit card, or by any other payment method available on the Website;
  • Set up arrangements to ensure that all donations received by Investors in Community (after deduction of card (or other payment method) processing charges are:
  • Paid into the Trust Funds Accounts and are held on trust for distribution by the Foundation’s Trustees, in accordance with the instructions of the members (where given); and
  • Paid out from the Trust Funds Accounts by bank transfer to the Causes’ bank accounts. Such payments will be made quarterly to registered charities and at the end of the month following the end of the funding period for a Crowdfunding project; and
  • Provide information systems design, testing and verification standards and requirements in accordance with good industry practice to ensure that donors’ credit cards, debit cards and other payment types are debited and the Trust Funds Account is credited in a secure manner.

Use of your donation

Investors in Community does not warrant that your donations will be used for any particular purpose and shall not be responsible for any dissatisfaction you may have regarding the recipient Cause’s use of any donation you may make through the Website or its associated services or websites powered by us or for any misuse or non-use of such donations by the recipient Cause.

Please note that recipient organisations (excluding Crowdfunders) reserve the right to use your donation for their general purposes. They will use your donation for any purpose in accordance with their own rules. Investors in Community cannot guarantee that funds will be earmarked for a particular appeal.

Investors in Community will verify the identity of a Crowdfunding page creator when they set up a Crowdfunding page but Investors in Community shall have no liability to donors whatsoever for any use or misuse of donations made to the Crowdfunding project.

If the Foundation Trustees are made aware that donations to good causes have been misused, they will pursue all available legal options against those responsible.

Gift Aid and tax

When you donate to the Investors in Community Charitable Foundation and confirm that you are a UK taxpayer in accordance with the requirements of the Gift Aid scheme as they apply from time to time, Investors in Community reclaims Gift Aid on behalf of the Foundation under the UK government’s Gift Aid scheme.

Unauthorised card/bank use

When a donation is made on the Website and charged to your card, bank or PayPal account the transaction is final and not disputable unless unauthorised use of your payment method is proved.

If you become aware of fraudulent use of your debit/credit card, or if it is lost or stolen, you must notify your card provider in accordance with its reporting rules. Similarly, if you experience any issues of this nature when using PayPal, you should contact PayPal for assistance.
All direct debit payments are protected by the Direct Debit Guarantee.

Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit Investors in Community will notify you ten working days in advance of your account being debited or as otherwise agreed. If you request to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit, by Investors in Community or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society

If you receive a refund you are not entitled to, you must pay it back when Investors in Community asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Donation of Assets and Services

The Website permits organisations and individuals to donate assets and or services; and for Causes to solicit assets and/or services. Investors in Community does not undertake any assessment of the value or quality of any goods and services donated and operates purely as an intermediary in order to introduce the two parties and cannot be held responsible for the value and/or quality of the assets or services provided. We strongly advise that any donor seek legal and financial advice prior to donating any asset of significant value.

Information

Investors in Community is not an accounting, taxation or financial advisor, and you should not rely on information given on the Website or its associated services to determine the accounting, tax or financial consequences of making a donation to charity, not-for-profit or Investors in Community Project. We strongly recommend that you consult your own adviser(s) about any accounting, taxation or financial consequences that may affect you.

Volunteering

The Website permits donors to volunteer their time and for good causes to advertise for people to undertake voluntary work. Investors in Community does not undertake any risk assessment on behalf of either party and operates purely as an intermediary in order to introduce the two parties and cannot be held responsible for the conduct or safety of either the volunteer or the good Cause engaging them.

We strongly recommend that all parties engaging in volunteering undertake a full risk assessment of the activities and people involved. Where we are advised that a volunteer has behaved inappropriately or recklessly, or where a good Cause has failed to ensure the safety or extend a reasonable duty of care to volunteers; their account may be suspended and a disqualification of further volunteering tasks imposed. If appropriate, relevant authorities will be notified.

Intermediary

Investors in Community, as operator of the Website and associated services, acts as an intermediary between doors and Causes as users of the Website and associated services and, whilst both donors’ and Causes’ information resides on the Website or associated services, Investors in Community does not check or exercise any editorial control over the content of such information, save as required by applicable laws. In the event that Investors in Community is made aware of or has knowledge of any unlawful activity or information on the Website or associated services, Investors in Community shall act to remove or disable access to the information. Investors in Community shall not be liable to any party as a result of its role as intermediary.

Privacy

Investors in Community’s Privacy Policy forms part of these Terms of Service. By agreeing to these Terms of Service you also give your consent to the way we may handle your personal information under that Policy. Read our Privacy Policy here.

User conduct

You must at all times use the Website and its associated services in a responsible and legal manner and ensure that the content you provide does not breach any intellectual property rights of a third party or breach any right or duty owed to a third party. In particular, but not exclusively:
You must not upload offensive, obscene, racist, defamatory, misleading or deceptive content, including photographs, on to the Website or its associated services. Investors in Community does not actively edit the Website but reserves the right to remove or edit any content posted on the Website or its associated services at its sole discretion and without notice, regardless of whether or not it is, in the opinion of any third party, offensive, obscene, racist, libellous, misleading or deceptive. If you notice any such content, please email us at admin@investorsincommunity.org
If you build a fundraising page on Investors in Community, you must ensure that any information you provide to the public is accurate and not misleading. It is your responsibility to ensure that the content you are uploading on your page, in particular the photograph, is not copyright-protected. If it is, you must obtain the copyright owner’s written consent to use it. Investors in Community reserves the right to remove any pictures, photographs or copy from fundraising or Crowdfunding pages, at its sole discretion and without notice if their copyright status is in any doubt. If you suspect a breach of copyright on the Website, please email us at admin@investorsincommunity.org

Other than in relation to your own user page, you may not remove or change anything on the Website.

In addition, you as a user must not:

  • Misrepresent your identity or affiliation with any other person or organisation;
  • Use the Website to send junk email or ‘spam’ to people who do not wish to receive email from you;
  • Use the Website to conduct, display or forward surveys, pyramid schemes or chain letters;
  • Use the Website to conduct, display or forward raffles, lotteries or contests, unless you have obtained any necessary licence or permission and you comply with all applicable laws;
  • Interfere with, or disrupt, the service or services or networks connected to the service and introduce any computer virus (including any variant or similar malicious code or instructions) to the Investors in Community systems;
  • Disclose any information relating to any donor except with the consent of the donor or as permitted by applicable local laws.

Investors in Community reserves the right to cancel your membership and delete any user’s page without notice in the event of a breach of the above rules. Investors in Community may also suspend or delete a page if the relevant charity ceases to be a member receiving donations via Investors in Community.

The creation of a fundraising page in aid of a Cause in no way implies Investors in Community’s endorsement of your fundraising activity. Many Causes disapprove of, and do not wish to be involved in, dangerous sports or unusual challenges. It is your responsibility to check with the Cause first that your chosen activity does not contravene the Cause’s policies. Investors in Community reserves the right, at its absolute discretion and without notice, to cancel your personal fundraising page at the request of the Cause, in the event that the Cause, in its absolute discretion, deems your fundraising activity inappropriate or unnecessarily dangerous.

The creation of a CrowdFunding page in no way implies Investors in Community’s endorsement of your activity. It is your responsibility to check that your chosen activity does not contravene any regulations (and, in the case of building projects etc) it is your responsibility to ensure that you have all necessary consents in place before launching your CrowdFund. Investors in Community reserves the right, at its absolute discretion and without notice, to cancel your CrowdFunding page where we are made aware that you have contravened any local laws/regulations; or if we are made aware that your project does not actively adhere to our diversity policy.

Any fundraising user of the Website, must not provide a donor with any gift, prize or any other form of incentive in connection with the making of any donation by the donor.

Protecting your password

When you register with Investors in Community and choose a password to protect your secure account, you are responsible for maintaining the confidentiality of your password. If you become aware of any unauthorised use of your password, we recommend that you change your password immediately or call our helpdesk on the telephone number set out on the Contact Us page.

Personal Information

Investors in Community will:

Capture personal information including but not limited to the donor’s name, title, address and email address (“Personal Information”) at all times in accordance with the Data Protection Act 1998 and related legislation, regulatory requirements and guidance as updated and amended from time to time (“Privacy Laws”) and protect and secure such information. For the avoidance of doubt this paragraph does not imply that Investors in Community will share such information with good Causes;
To the maximum extent possible under applicable law, abide by the instructions of all donors in respect of their Personal Information;
Not sell, trade or rent Personal Information to third parties.

Compliance

Investors in Community will comply at all times with all applicable laws relevant to fund-raising and any authority, licence, permit or registration requirements, as amended from time to time; and may, at its sole discretion, evaluate your Crowdfunding project or cause prior to publication of your Crowdfunding page and decide whether or not to publish it on the Website.

Links

The Website and its associated services contains links to the websites of Causes. Inclusion of a link to another website does not imply endorsement of its content or opinions. Your relationship and any transactions with other organisations through their websites or otherwise are your own responsibility.

Partner Services

Investors in Community may from time to time select partners offering relevant information and services that we believe will enhance our provision for visitors to the Website. Whilst we will do our best to select partners of the highest integrity, we are not responsible for any aspect of the information or services offered by them, and if you choose to use their services you do so at your own risk.

Trademarks

The names Investors in Community, Community Credits and investorsincommunity.org, the Investors in Community logo and any other product and service names that we may present on the Website or its associated services from time to time may not be used in connection with any product or service that is not Investors in Community’s, nor in any manner that is likely to cause confusion, or in any way that may disparage or discredit Investors in Community.

Other trademarks, service marks or logos that appear on the Website or its associated services, in particular (but not exclusively) those of member charities and organisations, are the property of their respective owners and are likely to be registered trademarks and subject to restrictions as to their use. They must not be used without the express permission of both Investors in Community and the trade mark owner.

Copyright

All content on the Website and its associated services is owned by Investors in Community, our member charities or other original providers, and is protected by the applicable intellectual property and proprietary rights and laws. You may copy content for your own personal, non-commercial use provided you do not alter it or remove any copyright, trade mark or other proprietary notice, and that your usage complies with any requests you may receive from any person with rights in that content.

No other use of the Website’s and its associated services’ content is permitted without the express prior permission of Investors in Community, and, where applicable, the copyright holder.

Changes to the service

Investors in Community will make every effort to ensure that the Website and other services are available continuously, but reserves the right to modify, suspend or discontinue all or any part at any time with or without notice. Unless specifically exempted, any new features, services or software applications introduced shall be subject to these Terms of Service.

Failure to comply with these Terms of Service

In the event that you commit a breach of these Terms of Service Investors in Community reserves the right at its sole discretion to immediately and without notice suspend or permanently deny your access to all or part of the Website and associated services.

Termination

You may discontinue use of the Website and associated services at any time. These Terms of Service will continue to apply to past use by you.

Disclaimer and Limitation of Liability

Investors in Community does not, and nothing in these Terms of Service shall act to, exclude or limit Investors in Community s liability for death or personal injury resulting from its negligence, fraud or any other liability which may not by applicable law be excluded or limited. You agree that your use of the Website and its associated services is on an “as is” and “as available” basis and that your use of the Website and its associated services is at your sole risk. Investors in Community does not guarantee continuous uninterrupted or secure access to our services and operation of the Website and associated services may be interfered with by numerous factors outside of our control. On that basis, except as expressly set out in these Terms of Service and except for the rights, guarantees and remedies which cannot be excluded, Investors in Community does not provide other conditions, guarantees, warranties or terms in relation to the Website or its associated services, to the extent permissible by law. Investors in Community shall undertake general maintenance and upkeep of the Website, at the times set out in the applicable country specific terms, from time to time. During these periods, the Website and its associated services may not be available for use. In exceptional circumstances, the Website and associated services may also become unavailable at other times.

Investors in Community shall only be liable under these Terms of Service for losses which are reasonably foreseeable and caused by Investors in Community ‘s breach of these Terms of Service or Investors in Community’s negligence. Investors in Community’s total liability to you arising under or in connection with these Terms of Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall in no circumstances exceed the total sum of the donations you have made using the Website in the preceding 12 month period, ending on the date the circumstances giving rise to Investors in Community’s liability arose.

Any liability Investors in Community may have to you shall not include losses relating to any business of yours or your own losses such as lost or corrupt data, loss of profits, loss of contracts, loss of business opportunity, loss of sales, loss of revenue, loss of goodwill, loss of any software or data, loss of bargain, loss of opportunity, loss of use of computer equipment, loss of or waste of management or other staff time.

Investors in Community may change the format and content of the Website and its associated services from time to time. You should refresh your browser each time you visit the Website to ensure that you download the most up to date version of the Website, including the latest version of these Terms of Service.

Nothing in these Terms and Conditions excludes any statutory rights which may apply to your use of the Website and associated services which cannot be excluded, restricted or modified by contract.

The times at which Investors in Community shall undertake general maintenance and upkeep of the Website will be between 12.00am and 08.00 hours (GMT).

Governing law

These Terms of Service and any contractual or non-contractual dispute arising out of or in connection with your use of the Website or the associated services are governed by English law and are subject to the non-exclusive jurisdiction of the English courts.

Third party rights

A person who is not a party to these Terms of Service has no right to enforce any term of these Terms of Service.

Terms and Conditions for Member Organisations

Please read these terms of service carefully. They may change from time-to-time so it’s a good idea to come back and read through them again regularly to stay up to date. Changes will take effect when posted on this website and will govern any future usage by you of our website and its associated services.

1. About Investors in Community

Investors in Community Limited, whose registered office is at 77a Low Pavements, Chesterfield, Derbyshire, S40 1PB (registration no 09609335 trading as Investors In Community (referred to as ‘IIC’, ‘us’ or ‘we’), operates the online donation service www.investorsincommunity.org and other related systems and services including Community Credits (together the “IIC Services”). These are the terms of service which govern your use of the IIC Services.

1.1. IIC allows you to raise funds for, pay event fees to, and donate to, any of the charities and organisations registered with the Investors In Community Charitable Foundation (“the Foundation”). Each of these organisations has authorised us to collect donations, event fees and, where permissible, reclaim Gift Aid for them under the Gift Aid scheme. Charities and organisations are accepted as registered associates of the Foundation at our discretion.

2. Use of your donation

Please note that your donation is made directly to the Investors In Community Charitable Foundation, who will distribute it to a registered charity or organisation/project in accordance with your instructions given through your Charity Wallet. The recipient charity or organisation/project will use your donation or payment at their discretion, but within their stated objectives. Charities will endeavour to apply your funds to your specified purpose or specific fundraising appeal. However, this is not guaranteed and it is your responsibility to ensure that the charity is able to channel the money you raised for a specific appeal or stated purpose, prior to any fundraising taking place. It is your responsibility to contact the charity directly to ensure the money raised will be applied to a specific purpose or fundraising appeal. In the event that this dialogue has not taken place, the charity is entitled to allocate the funds raised wherever the need is greatest in furtherance of its charitable objectives. As we do not monitor or control the charities’ or organisations’ activities, we shall not be responsible for the use or non-use of any donation or payment that you make through IIC Services.

2.1. In the event that you do not provide specific instructions naming a recipient charity or organisation/project for your donation within twelve months of the donation being made to the Foundation, the Foundation Trustees will distribute the donation to a charity or organisation/project at their discretion, within the Foundation’s remit of ensuring that the donation benefits good causes with the community.

3. Investors in Community fees and payment process

3.1. IIC Services are provided on a subscription basis. Membership fees are payable annually and based on the size of the member organisation.
3.2. 20% of your annual membership fee will be donated to the Investors In Community Charitable Foundation; apportioned as follows:

  • 50% assigned to your Charity Wallet for you to allocate to your preferred charity
  • 50% allocated by the Foundation Trustees

Payments can be made by credit/debit card, BACS/Faster Payment, Direct Debit or PayPal.

4. Accessing the online services and protecting your password

4.1. If you choose to register you will be asked to choose a password to protect your secure account. You should keep your password secret. If any of your login details are lost, stolen, misused, used without authorisation, or you believe that they may have become known to another person, you must immediately contact us so that we can issue you with new login details.

There may be times when our online services are temporarily unavailable. This most regularly occurs because of planned maintenance. We may also suspend your access to the online services if we suspect that your security or login details are being misused. We will try to inform you in advance of any such suspension arising either through a general notice on our website or in an email or call to you (as is appropriate), but this may not always be practicable.

5. Use of the website

5.1. IIC, as operator of the IIC website, acts as an intermediary between charities and the membership users of the IIC Services. IIC does not take responsibility for any user-generated content or information displayed on the IIC Services. If IIC has knowledge of any unlawful or offensive activity or information on the IIC Services, IIC shall remove or disable access to this information. You agree that the content posted by you will not:

5.1.1. break any law or encourage an illegal act.
5.1.2. be defamatory, abusive or offensive.
5.1.3. infringe the copyright, privacy, confidentiality or other right of any third party. If you use someone else’s personal information, material or image, you must make sure you have their permission.
5.1.4. contain surveys, raffles, lotteries, contests, pyramid schemes, advertisements or chain letters.
5.1.5. contain software viruses or any other computer code, files or programs designed to affect the use of any computer software or hardware or telecommunications equipment.
5.2. We do not actively edit the IIC website but we reserve the right to remove or edit any content posted. If you notice any content that breaks these conduct rules, please notify us.
5.3. Other than on your own administrative dashboard, you must not remove or change anything on the IIC website. In addition, it is not permitted to:
5.3.1. impersonate someone else, or pretend to be associated with something when you are not.
5.3.2. use the IIC website to send junk email or ‘spam’.

6. Links from this website to other websites

Please be aware that the IIC website may provide access to other websites by linking to them. We are not responsible for the data policies (including data protection and cookies), content, or security of these linked websites.

7. Sharing your content and information

7.1. All information and materials (including designs, text, graphics and their selection and arrangement) on this website are the copyright of IIC or our content providers. No information or material on this website may be copied, reproduced or downloaded without our express permission in writing.

7.2. You own all of the content and information you post on the IIC website. In order for IIC to use certain types of content and provide you with the IIC Services, you agree to the following:

7.2.1. For content that is covered by intellectual property rights, like photos and videos (“IP content”), you specifically grant IIC a non-exclusive, royalty-free, worldwide perpetual licence (which we could transfer or sub-licence) to use any IP content that you post on or in connection with IIC (“IP Licence”). You can terminate this licence by contacting us when you delete your IP content or your account (except to the extent your content has been shared with others, and they have not deleted it).

7.2.2. When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).

8. Personal details and Investors In Community’s Privacy Policy

8.1. We won’t share any personal details with any third party other than is set out in our Privacy Policy. In particular, we may pass personal details to charities to allow them to administer your fundraising and donating activities.

8.2. Our Privacy Policy forms part of these terms of service. By agreeing to these terms of service you also agree to the way we use and protect your personal information and anyone else’s personal information that you are authorised to provide to us. IIC is registered with the ICO and aims at all times to act in compliance with all relevant data protection legislation.

9. Changes to the service

We will make every effort to ensure that the website and the IIC Services are available continuously, but we reserve the right to change, suspend or discontinue all or any part at any time with or without notice. We cannot guarantee uninterrupted access to the website and we do not guarantee its operation or availability.

10. Your donation and Charity Wallet

10.1. The details of any donations will be displayed to you on the IIC website in your Charity Wallet until it is processed in accordance with your instructions.

10.2. Once we have received your instruction we will make sure that the monies are allocated to the selected charity, charities or good causes on our systems.

10.3. We can only accept your instructions once we have received the funds from your credit or debit card provider, bank or PayPal account. It is your credit or debit card provider’s, bank or PayPal’s responsibility to make sure that the funds reach us.

10.4. If we are unable to make payment or we feel that it is not appropriate to pass on a donation to your selected charity (for example, if the charity is de-registered by the Charity Commission or the Office of the Scottish Charity Regulator, has a sanction listed against it, or is deemed to have breached our social responsibility guidelines) we will contact you to arrange the return of the amount to your charity wallet. The funds will remain with the Charitable Foundation and will be reallocated in accordance with your revised instructions.

11. Information you need to provide to us

Before we can process a donation or event fee payment, you must provide us with correct details of the following:

11.1.1 organisation name and address; and
11.1.2 a nominated point of contact.
11.2. We will monitor all donations and payments made through the IIC website. We may ask you to provide us with additional personal information to fulfil our legal responsibilities before your transaction is completed.
11.3. We require that all registered users are aged 13 or above.
11.3.1 Anyone wishing to register as a volunteer must be aged 18 or over; or have explicit (not implied) parent/guardian consent prior to nominating themselves for volunteering work. This consent must be presented to the applicable good cause ahead of the commencement of any volunteering works, to (a) ensure that they have sufficient time to fulfil any legal obligations in accepting minors as volunteers (b) allow them the opportunity to reject a minor, based on limited ability to provide an adequate duty of care
11.3.2 Anyone wishing to donate assets must be aged 18 or over, or have explicit (not implied) parental/ guardian consent prior to the transaction

12. Consent and execution

12.1. By confirming that you wish to proceed with membership of IIC Services you authorise payment of the membership fee, which must be paid within 30 days of being due. No charitable allocations, volunteering services or gift of assets will be will be permitted while a membership fee is awaiting payment.

12.2. Once a donation is made you are unable to revoke this payment authorisation (for information on revoking authorisation for future regular donations, please see condition 17).

12.3. We will refuse to process a transaction for you if we are not reasonably satisfied that:
12.3.1. You are permitted to use the IIC website under these terms of service.
12.3.2. the transaction is legal and not related to fraudulent activities.
12.3.3. the transaction has been properly authorised; or
12.3.4. the information we are basing a transaction on is correct and complete.

13. Transaction information

We will display a message on the IIC website confirming the details of the transaction that you have asked us to process. We will keep records of your transaction for at least seven years.

14. Incorrectly executed and unauthorised transactions

14.1. You should check the transaction confirmation that we make available to you, and your credit or debit card statements or PayPal account statement, to ensure that each transaction is correctly recorded and authorised. If you notice any incorrect or unauthorised transaction you must tell us and/or your credit or debit card provider or PayPal. If you do not tell us on becoming aware of an incorrect or unauthorised transaction, you may not be entitled to have the problem corrected by us – if you do tell us in time the rights set out below will apply.

14.2. We are responsible for requesting the correct funds from your credit or debit card provider or PayPal account, and allocating the funds we receive to the correct charity, in accordance with these terms of service. Where we have received funds to make a payment for you, we will refund that payment (or for an overpayment, refund the excess) to you if it is not made properly by us, unless there is a mistake in the payment instructions you gave us.

14.3. We will not refund a payment to you in accordance with this condition 14 if you do not inform us of it in time (in accordance with condition 14.1), or in the circumstances described in condition 15, or where you are entitled to recourse through your credit or debit card provider.

14.4. You may have rights against your bank, card issuer or PayPal to have funds repaid to you if incorrect or unauthorised use is made of your credit or debit card or PayPal account – please contact them for details.

15. Cancellations and refunds

Memberships are on a per annum basis. Part refunds are not available should you choose to cancel your membership during the year.
You will only be able to cancel a donation to the Foundation if you contact us within 48 hours after the payment is made.

If you authorise an allocation to a good cause via your Charity Wallet and then wish to cancel it, please notify us within 48 hours and the allocation will be returned to your Charity Wallet, and the monies retained in the Foundation, until you choose to reallocate them.

If we receive a cancellation request from you after the payment has been allocated to the selected good cause, we may be unable to cancel it as the money will be on its way to the charity at that stage.

Where we do cancel a payment for you, we may charge you for the costs that we have incurred in processing your payment.

16. Fraudulent or unauthorised card use

When a donation is made on the IIC website, the transaction is final and not disputable unless unauthorised use of your payment card is proved. If you become aware of fraudulent or unauthorised use of your card, or if it is lost or stolen, you must notify your card provider.

17. Regular donations

17.1. Only where you set up a regular donation to the Foundation will these terms of service apply to successive donations made through the IIC website. Where you do set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice and you agree that these terms of service will apply to each of the donations in that series with the addition of the other provisions set out in this condition 17.

17.2. By confirming that you wish to proceed with a regular donation you authorise us to request funds from your credit or debit card, or bank account, provider on the day of the month you set.

17.3. After setting up a regular donation or successive regular donations, you may cancel any donation up until 5pm three business days before the next donation is due through your online account. This will cancel all future regular donations through your online account.

17.4. For further information on the use of your online account, please visit the Help section of the IIC website. This will provide you with details of how to access, and keep secure, your online account.

18. Failure to comply with these terms of service

If you break these terms of service we reserve the right, at our sole discretion, with or without notice:

18.1. to delete any content and
18.2. to prohibit you from using all or part of the IIC Services.

19. Disclaimer and limitation of liability

You use IIC at your own risk. We are not liable for any loss or damage which you may suffer through the use of IIC.

20. Complaints and redress

If we do not deliver the standard of service you expect, or if you think that we have made a mistake, please email us at complaints@investorsincommunity.org. The situation will be investigated and, if necessary, action will be taken to put matters right.

21. General

21.1. If you wish to contact us, please write to the address set out at the end of these terms of service, email us at admin@investorsincommunity.org

21.2. We may amend these terms of service at any time. The current version will always be on the IIC website – we can provide previous versions that applied to you upon request.

21.3. These terms of service and any non-contractual obligations arising in connection with them are governed by English law, and any related court proceedings must be brought within the United Kingdom.

21.4. These terms and conditions should also be read in conjunction with the General Terms and Conditions displayed elsewhere on the IIC website.

22. Third party rights

A person who is not a party to these terms of service has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms of service. Investors In Community Limited (Company No. 09609335) has its registered office at 77a Low Pavements, Chesterfield, Derbyshire, S40 1PB.

Terms and Conditions for Individual Donor Members

Please read these terms of service carefully. They may change from time-to-time so it’s a good idea to come back and read through them again regularly to stay up to date. Changes will take effect when posted on this website and will govern any future usage by you of our website and its associated services.

1. About Investors in Community

Investors in Community Limited, whose registered office is at 77a Low Pavements, Chesterfield, Derbyshire, S40 1PB (registration no. 09609335 trading as Investors In Community (referred to as ‘IIC’, ‘us’ or ‘we’), operates the online donation service www.investorsincommunity.org and other related systems and services including Community Credits (together the “IIC Services”). These are the terms of service which govern your use of the IIC Services.

1.1. IIC allows you to raise funds for, pay event fees to, and donate to, any of the charities and organisations registered with the Investors In Community Charitable Foundation (“the Foundation”). Each of these organisations has authorised us to collect donations, event fees and, where permissible, reclaim Gift Aid for them under the Gift Aid scheme. Charities and organisations are accepted as registered associates of the Foundation at our discretion.

2. Use of your donation

Please note that your donation is made directly to the Investors In Community Charitable Foundation, who will distribute it to a registered charity or organisation/project in accordance with your instructions given through your Charity Wallet. The recipient charity or organisation/project will use your donation or payment at their discretion, but within their stated objectives. Charities will endeavour to apply your funds to your specified purpose or specific fundraising appeal. However, this is not guaranteed and it is your responsibility to ensure that the charity is able to channel the money you raised for a specific appeal or stated purpose, prior to any fundraising taking place. It is your responsibility to contact the charity directly to ensure the money raised will be applied to a specific purpose or fundraising appeal. In the event that this dialogue has not taken place, the charity is entitled to allocate the funds raised wherever the need is greatest in furtherance of its charitable objectives. As we do not monitor or control the charities’ or organisations’ activities, we shall not be responsible for the use or non-use of any donation or payment that you make through IIC Services.

2.1. In the event that you do not provide specific instructions naming a recipient charity or organisation/project for your donation within twelve months of the donation being made to the Foundation, the Foundation Trustees will distribute the donation to a charity or organisation/project at their discretion, within the Foundation’s remit of ensuring that the donation benefits good causes with the community.

3. Accessing the online services and protecting your password

3.1. If you choose to register you will be asked to choose a password to protect your secure account. You should keep your password secret. If any of your login details are lost, stolen, misused, used without authorisation, or you believe that they may have become known to another person, you must immediately contact us so that we can issue you with new login details.

There may be times when our online services are temporarily unavailable. This most regularly occurs because of planned maintenance. We may also suspend your access to the online services if we suspect that your security or login details are being misused. We will try to inform you in advance of any such suspension arising either through a general notice on our website or in an email or call to you (as is appropriate), but this may not always be practicable.

4. Use of the website

4.1. IIC, as operator of the IIC website, acts as an intermediary between charities and the membership users of the IIC Services. IIC does not take responsibility for any user-generated content or information displayed on the IIC Services. If IIC has knowledge of any unlawful or offensive activity or information on the IIC Services, IIC shall remove or disable access to this information. You agree that the content posted by you will not:

4.1.1. break any law or encourage an illegal act.
4.1.2. be defamatory, abusive or offensive.
4.1.3. infringe the copyright, privacy, confidentiality or other right of any third party. If you use someone else’s personal information, material or image, you must make sure you have their permission.
4.1.4. contain surveys, raffles, lotteries, contests, pyramid schemes, advertisements or chain letters.
4.1.5. contain software viruses or any other computer code, files or programs designed to affect the use of any computer software or hardware or telecommunications equipment.

4.2. We do not actively edit the IIC website but we reserve the right to remove or edit any content posted. If you notice any content that breaks these conduct rules, please notify us.

4.3. Other than on your own administrative dashboard, you must not remove or change anything on the IIC website. In addition, it is not permitted to:

4.3.1. impersonate someone else, or pretend to be associated with something when you are not.
4.3.2. use the IIC website to send junk email or ‘spam’.

5. Links from this website to other websites

Please be aware that the IIC website may provide access to other websites by linking to them. We are not responsible for the data policies (including data protection and cookies), content, or security of these linked websites.

6. Sharing your content and information

6.1. All information and materials (including designs, text, graphics and their selection and arrangement) on this website are the copyright of IIC or our content providers. No information or material on this website may be copied, reproduced or downloaded without our express permission in writing.

6.2. You own all of the content and information you post on the IIC website. In order for IIC to use certain types of content and provide you with the IIC Services, you agree to the following:

6.2.1. For content that is covered by intellectual property rights, like photos and videos (“IP content”), you specifically grant IIC a non-exclusive, royalty-free, worldwide perpetual licence (which we could transfer or sub-licence) to use any IP content that you post on or in connection with IIC (“IP Licence”). You can terminate this licence by contacting us when you delete your IP content or your account (except to the extent your content has been shared with others, and they have not deleted it).

6.2.2. When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).

7. Personal details and Investors In Community’s Privacy Policy

7.1. We won’t share any personal details with any third party other than is set out in our Privacy Policy. In particular, we may pass personal details to charities to allow them to administer your fundraising and donating activities.

7.2. Our Privacy Policy forms part of these terms of service. By agreeing to these terms of service you also agree to the way we use and protect your personal information and anyone else’s personal information that you are authorised to provide to us. IIC is registered with the ICO and aims at all times to act in compliance with all relevant data protection legislation.

8. Changes to the service

We will make every effort to ensure that the website and the IIC Services are available continuously, but we reserve the right to change, suspend or discontinue all or any part at any time with or without notice. We cannot guarantee uninterrupted access to the website and we do not guarantee its operation or availability.

9. Your donation and Charity Wallet

9.1. The details of any donations will be displayed to you on the IIC website in your Charity Wallet until it is processed in accordance with your instructions.

9.2. Once we have received your instruction we will make sure that the monies are allocated to the selected charity, charities or good causes on our systems.

9.3. We can only accept your instructions once we have received the funds from your credit or debit card provider, bank or PayPal account. It is your credit or debit card provider’s, bank or PayPal’s responsibility to make sure that the funds reach us.

9.4. If we are unable to make payment or we feel that it is not appropriate to pass on a donation to your selected charity (for example, if the charity is de-registered by the Charity Commission or the Office of the Scottish Charity Regulator, has a sanction listed against it, or is deemed to have breached our social responsibility guidelines) we will contact you to arrange the return of the amount to your charity wallet. The funds will remain with the Charitable Foundation and will be reallocated in accordance with your revised instructions.

10. Information you need to provide to us

Before we can process a donation or event fee payment, you must provide us with correct details of the following:

10.1. your and address; and

10.2. We will monitor all donations and payments made through the IIC website. We may ask you to provide us with additional personal information to fulfil our legal responsibilities before your transaction is completed.

10.3. We require that all registered users are aged 13 or above.

10.3.1 Anyone wishing to register as a volunteer must be aged 18 or over; or have explicit (not implied) parent/guardian consent prior to nominating themselves for volunteering work. This consent must be presented to the applicable good cause ahead of the commencement of any volunteering works, to (a) ensure that they have sufficient time to fulfil any legal obligations in accepting minors as volunteers (b) allow them the opportunity to reject a minor, based on limited ability to provide an adequate duty of care
10.3.2 Anyone wishing to donate assets must be aged 18 or over, or have explicit (not implied) parental/ guardian consent prior to the transaction

11. Consent and execution

11.1. Once a donation is made you are unable to revoke this payment authorisation (for information on revoking authorisation for future regular donations, please see condition 16).

11.3. We will refuse to process a transaction for you if we are not reasonably satisfied that:

11.3.1. You are permitted to use the IIC website under these terms of service.
11.3.2. the transaction is legal and not related to fraudulent activities.
11.3.3. the transaction has been properly authorised; or
11.3.4. the information we are basing a transaction on is correct and complete.

12. Transaction information

We will display a message on the IIC website confirming the details of the transaction that you have asked us to process. We will keep records of your transaction for at least seven years.

13. Incorrectly executed and unauthorised transactions

13.1. You should check the transaction confirmation that we make available to you, and your credit or debit card statements or PayPal account statement, to ensure that each transaction is correctly recorded and authorised. If you notice any incorrect or unauthorised transaction you must tell us and/or your credit or debit card provider or PayPal. If you do not tell us on becoming aware of an incorrect or unauthorised transaction, you may not be entitled to have the problem corrected by us – if you do tell us in time the rights set out below will apply.

13.2. We are responsible for requesting the correct funds from your credit or debit card provider or PayPal account, and allocating the funds we receive to the correct charity, in accordance with these terms of service. Where we have received funds to make a payment for you, we will refund that payment (or for an overpayment, refund the excess) to you if it is not made properly by us, unless there is a mistake in the payment instructions you gave us.

13.3. We will not refund a payment to you in accordance with this condition 14 if you do not inform us of it in time (in accordance with condition 14.1), or in the circumstances described in condition 15, or where you are entitled to recourse through your credit or debit card provider.

13.4. You may have rights against your bank, card issuer or PayPal to have funds repaid to you if incorrect or unauthorised use is made of your credit or debit card or PayPal account – please contact them for details.

14. Cancellations and refunds

You will only be able to cancel a donation to the Foundation if you contact us within 48 hours after the payment is made.

If you authorise an allocation to a good cause via your Charity Wallet and then wish to cancel it, please notify us within 48 hours and the allocation will be returned to your Charity Wallet, and the monies retained in the Foundation, until you choose to reallocate them.

If we receive a cancellation request from you after the payment has been allocated to the selected good cause, we may be unable to cancel it as the money will be on its way to the charity at that stage.

Where we do cancel a payment for you, we may charge you for the costs that we have incurred in processing your payment.

15. Fraudulent or unauthorised card use

When a donation is made on the IIC website, the transaction is final and not disputable unless unauthorised use of your payment card is proved. If you become aware of fraudulent or unauthorised use of your card, or if it is lost or stolen, you must notify your card provider.

16. Regular donations

16.1. Only where you set up a regular donation to the Foundation will these terms of service apply to successive donations made through the IIC website. Where you do set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice and you agree that these terms of service will apply to each of the donations in that series with the addition of the other provisions set out in this condition 16.

16.2. By confirming that you wish to proceed with a regular donation you authorise us to request funds from your credit or debit card, or bank account, provider on the day of the month you set.

16.3. After setting up a regular donation or successive regular donations, you may cancel any donation up until 5pm three business days before the next donation is due through your online account. This will cancel all future regular donations through your online account.

16.4. For further information on the use of your online account, please visit the Help section of the IIC website. This will provide you with details of how to access, and keep secure, your online account.

17. Failure to comply with these terms of service

If you break these terms of service we reserve the right, at our sole discretion, with or without notice:

17.1. to delete any content and

17.2. to prohibit you from using all or part of the IIC Services.

18. Disclaimer and limitation of liability

You use IIC at your own risk. We are not liable for any loss or damage which you may suffer through the use of IIC.

19. Complaints and redress

If we do not deliver the standard of service you expect, or if you think that we have made a mistake, please email us at complaints@investorsincommunity.org. The situation will be investigated and, if necessary, action will be taken to put matters right.

20. General

20.1. If you wish to contact us, please write to the address set out at the end of these terms of service, email us at admin@investorsincommunity.org.

20.2. We may amend these terms of service at any time. The current version will always be on the IIC website – we can provide previous versions that applied to you upon request.

20.3. These terms of service and any non-contractual obligations arising in connection with them are governed by English law, and any related court proceedings must be brought within the United Kingdom.

20.4. These terms and conditions should also be read in conjunction with the General Terms and Conditions displayed elsewhere on the IIC website.

21. Third party rights

A person who is not a party to these terms of service has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms of service. Investors In Community Limited (Company No. 09609335) has its registered office at 21 Springwell Park Drive, Inkersall, Chesterfield, S43 3GJ.

Terms and Conditions for Charities, Good Causes and Crowd Funding Projects

Please read these terms of service carefully. They may change from time-to-time so it’s a good idea to come back and read through them again regularly to stay up to date. Changes will take effect when posted on this website and will govern any future usage by you of our website and its associated services.

1. Introduction

1.1. Investors In Community Limited, whose registered office is at 77a Low Pavements, Chesterfield, Derbyshire, S40 1PB (registration no. 09609335) trading as Investors In Community (‘IIC’, ‘us’ or ‘we’), operates the on-line donation service investorsincommunity.org and other related systems and services as are outlined in these Terms and Conditions (the ‘IIC Services’). The IIC Services include the collection, processing and transfer of donations and Gift Aid to the Investors In Community Charitable Foundation (‘the Foundation’) (Registered Charity Number 1165530).

1.2. The Investors In Community Charitable Foundation supports all community focused good causes; and donations to the Foundation are to ensure the continuing support of good causes in communities throughout the world. In part, the recipients of these donations are determined by the paying members of IIC Services.

1.3. These are the Terms and Conditions which govern use of the IIC Services by charities or other organisations supporting/hosting good causes (‘Causes’) that are registered with IIC. By continuing to use or access the IIC Services, or by beginning the registration process, you are agreeing as a charity or organisation to be bound by these Terms and Conditions with immediate effect. References in these Terms and Conditions to the ‘Cause’ or ‘you’ (and similar) are references to you as a charity or other eligible organisation that has applied to IIC and/or been registered by VMG as a Good Cause (as defined below).

2. Registered Good Causes

2.1. The IIC Services are currently only available for use by Causes with a registered address in the UK.

2.1.1 A good cause does not need to be a registered charity. It can comprise any group which is working for the good of the community, either in an ongoing capacity or for a one-off project.

2.1.2 Good causes (including registered charities) are only eligible to register for IIC services where they accept, unconditionally, IIC’s community values (condition 3).

2.2. Once you have successfully completed registration with IIC you will be deemed to be a ‘Registered Good Cause’, and your registration shall continue for an indefinite period, subject to termination in accordance with Clause 18.

2.4. By becoming a Registered Good Cause, you become eligible for donations from the Foundation. These donations should be utilised by you as specified, in broad terms, on your own page on the IIC website.

2.5. The Foundation Trustees reserve the right to reclaim monies and, where appropriate, pursue legal action, where donations have not been apportioned in accordance with the guidance provided by you.

2.6. IIC reserves the right to decline any registration without further explanation. IIC will undertake such checks as are necessary to verify the identity of the good Cause and its trustees, as appropriate. In certain circumstances additional verification may be required. Should additional work be required to verify the identity of the Cause or its trustees, this may incur additional cost. This cost will be agreed with you beforehand and will have to be paid to IIC before the work is undertaken. Such additional work does not guarantee that IIC will accept your application.

2.7. Payments (be they donations or event fees) to you/the Cause by individual users of the IIC website (‘donors’) will not be possible or valid before (i) the Cause has completed the registration process and been accepted by IIC as a Registered Good Cause, and (ii) IIC’s website systems have been set up to show you as a Registered Good Cause.

3. Good Causes’ Obligations

3.1. The Registered Good Cause is responsible for ensuring that any donations paid to the Registered Good Cause by IIC are used by the Registered Good Cause in accordance with any stated purpose or specific fundraising appeal. As IIC does not monitor or control the activities of the Registered Good Cause, it shall be the sole responsibility of the Registered Good Cause to ensure that funds donated are used for the stated purpose or appeal and IIC will not be responsible for the use or non-use of any payments to the Registered Good Cause by the Foundation.

3.2. In registering with Investors in Community you agree to fully adhere to and promote our values relating to Diversity and Equality. You must accept the following principles:

3.2.1 We (the Cause) recognise that certain individuals and groups in society suffer discrimination on the grounds of age, sex, sexual orientation, race, colour, nationality, ethnic or national origin, religious belief, gender, gender identity, gender reassignment, disability, and marital status, culture and socio-economic background.
3.2.2 We (the Cause) will seek to ensure that we do not engage in direct or indirect discrimination on the grounds above.
3.2.3 We (the Cause) will seek to ensure that our services and resources are relevant to all members of the community and service users and are perceived by them as being so.
3.2.4 The aim of the policy is to ensure no-one is discriminated against either directly or indirectly on the grounds above.
3.2.5 We (the Cause) will work actively towards ensuring that our services and resources are relevant to all members and service users.
3.2.6 We (the Cause) will examine each area of work to determine whether:

  • The service is offered in an accessible and relevant way.
  • Alternative methods would be more appropriate.
  • Additional services should be developed.
  • There are any practices/procedures which are discriminatory.

3.2.7 All written resources for groups and individuals produced by our organisation will reflect the mixed community within which we operate and stereotyped images of particular groups will not be reinforced. All employees, workers, members and volunteers must ensure that their work reflects these principles.

3.3. The Registered Good Cause must ensure that the content it has posted for display within the IIC website, including any links to other websites and the content of linked websites, will not be in violation of any law or regulation or be defamatory, obscene or breach any intellectual property rights of a third party or breach any right of, or duty owed to, a third party.

3.4. The Registered Good Cause is responsible for ensuring that all of the details provided in connection with their user profile and all of the content generated on the VMG website by or on behalf of the Registered Good Cause is kept accurate and up-to-date.

3.5. The Registered Good Cause shall at all times comply with all relevant data protection legislation and guidelines.

3.6. The Registered Good Cause is responsible for its own internal password security control, and for all use of its user account/profile.

3.7. The Registered Good Cause is responsible for reimbursing the Foundation for the payment transaction charges where the Foundation incurs such costs in processing the payment to the Registered Good Cause of donations. The relevant sum will be deducted from the funds held by the Foundation for you.

4. IIC obligations

4.1. IIC will operate the IIC Services so that donors/fundraisers can make online donations to the Foundation, with the express purpose of earmarking those funds for a specific Registered Good Cause.

4.2. In respect of personal details, IIC will collect, protect and secure these at all times in accordance with the Data Protection Act 1998. Where a donor/fundraiser has chosen to allow us to pass their personal data to you, we will do so and you agree to only use that data strictly for the purposes and in the manner consented to by the donor/fundraiser and not disclose any personal details to any third party except with the consent of the donor/fundraiser. IIC will not be liable in any way whatsoever for any such disclosure of personal details by the Registered Good Cause in breach of this Clause 3.3.

4.3. IIC will provide the Registered Good Cause with access to a secure, password-protected user account accessible through the VMG website. Details of the systems required for accessing the user account, and the user account’s functionality, are available on the IIC website

5. IIC website content

IIC, as operator of the IIC Services and IIC website, acts as an intermediary between the Registered Good Causes, the Foundation and the individual users of the IIC website (known as IIC Members’). IIC does not take responsibility for any IIC Member generated content or information displayed on the IIC website.

If IIC is informed or otherwise has knowledge of any unlawful or offensive activity or information on the IIC website, IIC will act promptly to remove or disable access to this information. Except for as set out in Clause 19.1, IIC shall not be liable to the Registered Good Cause as a result of its role as the operator of the IIC website or as an intermediary between the Registered Good Cause and IIC Members.

6. Licences of your and IIC’s trade marks

6.1. The Registered Good Cause grants to IIC a royalty-free, non-exclusive licence to use its trade marks, and all other materials (including associated intellectual property rights) provided to IIC by the Registered Good Cause, in connection with the IIC Services and IIC’s operation and other connected commercial or charitable activities.

6.2. IIC grants the Registered Good Cause a non-exclusive, worldwide licence to use its logo, graphics and other IIC images (excluding submitted content such as photographs), such use to be in accordance with the ‘IIC Brand Guidelines’ (as displayed on www.investorsincommunity.org) and any directions issued by IIC. IIC reserves the right to revoke this licence or amend the IIC Brand Guidelines at any time. All goodwill related to IIC’s logo and brand will at all times endure to, and remain property, of IIC.

6.3. In relation to the use of each other’s intellectual property rights, each party shall, in respect of any action brought against the other party, indemnify the other party in respect of all loss, cost, damage or expense (including reasonable legal fees) suffered by that other party as a result of its use or possession of the materials or intellectual property rights provided to it, that infringe any intellectual property rights or other rights of a third party, or are offensive, harmful or illegal.

6.4. Except for as set out in Clause 18.2, the licences provided in this Clause 6 shall terminate automatically when your membership comes to an end. However, you acknowledge and agree that IIC may not remove the Registered Good Cause’s generated content or information displayed on the IIC website unless requested to do so by the Registered Good Cause and, to the extent required by IIC, you will continue to grant a licence in accordance with Clause 6.1.

7. Your IIC Services

7.1. The IIC Services shall only begin once you are a Registered Good Cause and IIC’s website systems have been set up to profile you as a Registered Good Cause. This will be the case once you have received an activation email notifying you that your account is now active. The IIC Services will stop in accordance with Clause 18.2 when you cease to be a Registered Good Cause.

8. Payments to you

8.1. IIC will process and donations earmarked by IIC Members and/or Foundation Trustees to be made in your favour.

8.2. IIC will transfer cleared funds that it has received on your behalf to you as follows:

8.1.1. Earmarked, non-project specific, donations will be transferred on a quarterly basis.
8.2.2. Donations earmarked in regard to specific projects, with a designated closing date, will be transferred at the end of the month following the closing date.

8.3. The amount transferred to you will be equal to the sums that we have been asked to allocate to you, less the charges payable by you under Clause 11. Where you owe other sums to IIC (including but not limited to the non-payment of invoices), there may also be a deduction from the funds that IIC holds for you to settle that debt.

8.4. Transfers of donations to your nominated bank account will normally be made by us through the Bankers Automated Clearing Services (‘BACS’). This means that the transfer from the Foundation should reach your recipient bank no later than the end of the third business day following the date of the transfer.

8.5. For payments made to another bank account, we will make sure that they are sent to the recipient bank. It is the recipient bank’s responsibility to make sure the payment is added to the appropriate bank account.

9. Information you need to provide to IIC

9.1. Before IIC can make any transfers to you, you must provide IIC with an original bank statement showing correct details of the following:

9.1.1. the recipient bank (being a recognised UK based financial institution), including its sort code;
9.1.2. the recipient bank account number; and
9.1.3. the name and address of the person to whom the recipient bank account is registered (it should include the Registered Good Cause’s name).

9.2. Once you have provided these details to IIC, they will be used for executing all future transfers that IIC makes for you, unless you inform IIC otherwise or a transfer is rejected by the recipient bank. You are responsible for ensuring that IIC is kept informed of the correct and up-to-date details. Any changes to the details must be notified to us in good time before a transfer is due to be made and, in any event, no later than 3pm on the afternoon of the business day preceding the intended date of transfer, so that we can amend the payment instructions.

9.3. If you provide us with (or let us continue to use) incorrect or out-of-date information, we will not be responsible if the payment is not made, it is delayed, or it is made incorrectly. If you ask us, we will make reasonable efforts to recover an incorrect payment.

10. Consent and execution

10.1. You authorise IIC to receive funds for you, and to IIC making transfers to you, on an ongoing basis in accordance with these Terms and Conditions.

10.2 Investors In Community operates a strict due diligence process to ensure that all donations made are used for the legitimate purposes stated by the charity, charities or good causes receiving your donation. Without exception, the following information is required before any funds are transferred to the recipient(s):

  • A copy of the organisation’s Constitution
  • Copies of bank statements held in the recipient organisation’s name (monies will only ever be released into this account)
  • Copies of the published annual accounts.
  • Minutes of the meeting confirming project approval by the organisation’s executive committee
  • Planning application(s), on any projects where building works are involved
  • Copies of identification for both the organisation’s Chair and Treasurer
  • Copies of quotations relating to the specific purchases involved in the project

All items will be retained by Investors In Community for a period of six years after the monies have been released. Redacted copies (removing personal data and signatures) will be available for inspection by any donor(s).

Investors In Community Giving Foundation Trustee’s have the right to exercise discretion in the event that any of the above items are not available.

10.2.2. they have been properly authorised;
10.2.3. the information we are basing a transfer on is correct.

11. Charges, interest, and currency

11.1. The following sums will be payable by you in respect of the IIC Services:

11.1.1. Any bank processing fee (‘Processing Fee’) to cover costs incurred by IIC and/or the Foundation in processing donations, which will vary depending on the card type used or payment mechanism used.
These fees will be charged by our bank/currency processing agents and are outside the control of IIC/the Foundation.

11.2. You authorise IIC to deduct the Processing Fees, together with such other sums as you may owe to IIC/the Foundation, from the amount of any funds that the Foundation is paying out to the Registered Good Cause.

11.4. Funds are only accepted in pounds sterling, and transfers to you will only be executed in pounds sterling.

12. Transaction information

12.1. Paper statements will not normally be sent to you. Information on the transactions that we process for you, and deductions we have made, will be available through your user account. If you are unable to access your user account, please contact IIC’s website service team on admin@investorsincommunity.org.

12.2. If an error is identified by IIC in information that it has provided, IIC will seek to rectify it.

13. Incorrectly executed transactions

13.1. If a payment has been made incorrectly and IIC fails to prove the payment was received by the recipient bank, IIC will credit the amount of the non-executed or defective payment transaction to you. We will not do this if the circumstances giving rise to the incorrect payment transaction were due to abnormal and unforeseeable circumstances beyond our reasonable control, the consequences of which would have been unavoidable despite all efforts to the contrary. Where we refer to things being ‘beyond our reasonable control’, this would include, but is not limited to, strikes industrial action or the failure of equipment or power supplies.

13.2. If you ask us, we will make efforts to trace a payment and will tell you the outcome.

14. Unauthorised transactions

Where a payment has been made to the Registered Good Cause and IIC are alerted to the fact that the donation has not been used in accordance with the Registered Good Cause’s stated purpose; or where the Registered Good Cause has breached IIC’s Diversity and Equality Policy all monies paid to the Registered Good Cause will be repayable to the Foundation. IIC will issue an invoice to you for the funds. Such funds to be paid within 30 days of the date of an invoice from IIC.

15. Redress

If IIC does not deliver the standard of IIC Service you expect, or if you think IIC has made a mistake, please contact IIC on complaints@investorsincommunity.org. The situation will be investigated and, if necessary, actions will be taken to put matters right as quickly as we can. Where appropriate, steps will also be taken to prevent a recurrence.

16. Communications

16.1. These Terms and Conditions are issued and concluded in English. Communications between us will be in English and will be conducted by letter, phone or email using the most recent details that you have provided to us, or by a message posted to your user account.

16.2. If you wish to contact IIC, please write to the address set out at the end of these Terms and Conditions, email us at admin@investorsincommunity.org

16.3. Copies of these Terms and Conditions will be available upon request.

17. Disclaimer and limitation of liability

17.1. Nothing in these Terms and Conditions excludes or limits IIC’s liability for fraud, or for death or personal injury arising from its negligence or that of its employees, agents or subcontractors, or for any other liability that cannot be lawfully excluded. Except for as set out in these Terms and Conditions, in no event will we be responsible for indirect losses which happen as a side effect of the main loss or damage, and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

17.2. Subject to Clause 17.1, all reasonable care will be taken by IIC but you use the IIC website at your own risk and IIC is not liable for loss or damage that you may suffer through use of the IIC website.

18. Termination

18.1. The Registered Good Cause may discontinue use of the IIC Services and terminate its relationship at any time. Notification of the Registered Good Cause’s intention to cancel its membership will be effective by sending written notice to that effect to Investors In Community, 77a Low Pavement, Chesterfield, S40 1PB. IIC may discontinue your use of the IIC Services and terminate your membership at any time on at least 2 months’ written notice.

18.2. IIC will cease accepting allocation requests within 7 days of receipt of a notification issued under Clause 18.1, or if you otherwise cease to be a Registered Good Cause. These Terms and Conditions will continue to apply to the period prior to the termination notice being received and (to the extent required by IIC) in the 7 day period following termination, and IIC will ensure that any valid apportioned donations due to you up to the point of effective termination will be passed on to you in accordance with these Terms and Conditions.

18.3. Each party will have the right to terminate the Cause’s Registered Good Cause status, including its use of IIC’s Services, with immediate effect by sending written notice to that effect to the registered office of the other party if the other party commits an act of material default under these Terms and Conditions. In addition, IIC reserves the right to suspend payments to and good cause if fraud is suspected.

18.4. An act of material default by a party shall be considered to have occurred if:

18.4.1. that party is wound up or becomes insolvent; or
18.4.2. that party commits any act or threatens to do any act the direct result of which is to damage or be likely to damage the reputation of the other party.

18.5. IIC reserves the right to withdraw the IIC website and the associated IIC Services from public access at any time, at its complete discretion.

19. Suspension of the IIC Services

Subject to Clause 17 and any applicable legal requirements, IIC may, without liability to the Registered Good Cause, suspend the operation of the IIC Services in full or in part at any time, for example for repair or maintenance work or in order to update or upgrade the contents or functionality of the IIC website. We will try to inform you in advance of a suspension, but this may not always be possible. For the avoidance of doubt, IIC is not liable to you for any loss you may suffer as a result of the suspension of IIC Services.

20. Confidentiality of your information

20.1. Information of a sensitive and confidential nature that you provide to us and we retain about you will not be disclosed to anyone other than:

20.1.1. where we are legally required to disclose or have a public duty to disclose.
20.1.2. where the disclosure is made with your consent; or
20.1.3. where the information is already in the public domain other than as a result of us breaching our confidentiality commitments to you.
20.1.4. to third parties to whom IIC are required to disclose this information in order for the IIC Services to be performed.

20.2. By using the IIC website you accept our use of cookies. Cookies are small text files held on your computer which we use to help us to give customers the best experience possible on our website and to let us understand how customers use our website. Some cookies have already been set. You can delete or block cookies but some parts of our website won’t work without them. You can find out more about cookies, how we use them and how you can update your browser settings in our Cookie Policy.

21. Amendments

IIC reserves the right to amend these Terms and Conditions and any changes will be notified to you in accordance with Clause 116 and posted on the IIC website at least one month in advance of any such change coming into effect. Your continued use of the IIC website following any such amendment will be deemed acceptance by the Registered Good Cause of the amended terms. You may however terminate your membership at any time in accordance with Clause 18. It is the Registered Good Cause’s responsibility to keep itself appraised of website updates and changes to these Terms and Conditions and you should check these Terms and Conditions whenever you access the IIC website.

22. Governing law

22.1. These Terms and Conditions and any non-contractual obligations arising in connection with them are governed by English Law and the parties submit to the non-exclusive jurisdiction of the English courts.

22.2 These terms and conditions should also be read in conjunction with the General Terms and Conditions displayed elsewhere on the IIC website.

23. Third party rights

A person who is not a party to these Terms and Conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and conditions.

Community Credits Terms and Conditions
General
The owner and promoter of Community Credits is Investors In Community Limited (‘IIC’)

These terms and conditions replace all previous versions, are correct as of May 2016 and shall be governed by and construed in accordance with the laws of England, and any disputes will be decided only by the English courts.

IIC reserves the right to change these, at any time, on reasonable notice for legal, regulatory, business or policy reasons. Members who continue to participate in the scheme following such a change will be considered to have accepted the updated terms and conditions.

A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

The Scheme

These terms and conditions, in conjunction with the privacy policy, are applicable across the entire Community Credits scheme and any participation is considered as acceptance.

Additional terms and conditions may be in place for optional elements of the scheme.

Members participating in the optional elements of the scheme will be considered as having accepted the additional terms and conditions.
The Community Credit account, credits, logos and points, in whatever form, are issued by and remain the property of IIC which may, at any time, terminate the scheme or alter or amend the conditions of operation of the scheme.

All members of the scheme must be resident in the UK and aged 13 years or over.

Members are only entitled to one Community Credit account each; however, points may be grouped by individual affiliations, such as (but not limited to) employer/employee relationships, group membership, societies and clubs etc.

IIC reserves the right to refuse, merge or close additional accounts at any time.

Members must register their personal details and keep IIC informed of any changes. IIC cannot be held responsible for any loss of points or communications incurred as a result of out of date details.

Accounts which remain inactive for two years may be removed and any credit forfeited.

Community Credits, in whatever form, are not transferable, cannot be copied and can only be used by the member who is named and registered for the individual account.

The security of the Community Credit account, along with the allocation of individual credits earned, remains the responsibility of the member.
IIC may decline to issue, withdraw or cancel Community Credit accounts, credits, and points, in whatever form, and/or remove a member from the scheme at any time where there is reasonable belief of:

  • any abuse or attempted abuse of the scheme;
  • any breach or attempted breach of these terms and conditions and/or those relating to the optional elements of the scheme;
  • any behaviour relating to Community Credits or IIC that involves theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information.

Community Credits can only be used in regard to social responsibility activities arranged through the IIC website, Investors in Community Limited, the Investors in Community Charitable Trust and promotional partners who are part of the scheme.

Community Credits cannot be transferred, bought, sold or in any way traded.

Members can choose to leave the scheme at any time. By leaving the scheme members forfeit the right to any community credits already accrued or issued.

Credits

Community Credits are automatically added to a member’s account on a point per pound basis for each donation made directly to the Investors In Community Charitable Foundation.

Community Credits are added to a member’s account based on a transactional value for any assets gifted to good causes. The transactional value is calculated based on the asset ‘worth’ of the gift to the recipient good cause. This value is independently established by our reporting accountants from time to time, in order to negate regional variations in pricing. Credits are allocated to the member’s account once the asset has been accepted by a good cause.

Community Credits are added to a member’s account based on a transactional value for any voluntary work undertaken for good causes. The transactional value is calculated based on the net ‘worth’ of the volunteering to the recipient good cause, and is based n a point matrix which negates regional variations in pricing. Credits are allocated to the member’s account once the volunteering time has been confirmed as having taken place by a good cause.

IIC is entitled to remove credits at any time if gifted assets are deemed to be unsuitable or voluntary work was outside the defined scope required.
Community Credits awarded may be removed or cancelled if IIC determines that the points were collected in breach of these terms and conditions or were awarded in error. For the avoidance of doubt, any advice or actions of our staff that is contrary to these terms and conditions will not have the effect of changing these terms and conditions.

Community Credits have no financial value beyond being a standardised measure of social responsibility.

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